Privacy Policy

This Privacy Policy describes how your information is collected, used and shared. personal information when you visit or make a purchase from http://www.acomin.cl.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, zone time and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or the products you view, the web pages or the terms search queries that referred you to the Site and information about how you interact the customer with the Site. We refer to this information collected automatically as “Device Information”.

We collect Device Information through the use of COOKIES. When does a purchase or attempt to make a purchase through the Site, we collect certain customer information, including your name, business address, billing, shipping address, payment information (including credit card, email address and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information”, we refer to both the Information of the device as well as the Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to prepare orders placed through the Site (including the processing of your payment information, the organization of shipments and the delivery of invoices and/or order confirmations). Additionally, to: communicate with the client; examine our orders for fraud or potential risks; and when according to the preferences that the client shared with us, we provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us detect possible risks and fraud (in particular, your IP address) and, in general, to improve and optimize our Site for the generation of statistical reports on how our customers navigate and interact with the Site and to evaluate the success of our advertising and marketing campaigns.

SHARE YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. Finally, We may also share your Personal Information to comply with laws and applicable regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights.

DO NOT TRACK
We do not alter the data collection and use practices of our Site when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain the Information of the order for our records unless and until you ask us to Let's delete this information.

CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or other reasons regulatory.

Privacy Policy and Protection of personal data:
ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA has implemented the following Policies Privacy and Information Security (“Privacy Policies”), in order to protect the interests of users of your website and customers from the sale of products or provision of services (“Users”), regarding the processing of data that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA may collect from them.

Personal Data.
For the purposes of these Privacy Policies, it will be understood “Personal Data” is that information provided by users at the time register on the ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA website, perform transactions for the sale of goods and services, receiving after-sales services and participate in promotions. The processing of personal data will include the collection of these by any means of interaction that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA have with your Users, their storage and subsequent selection, study, transmission, communication and/or transfer; all in accordance with the purpose of use of the personal data that is points out below.

  1. Purpose of the collection of Personal Data:

    Personal Data that may be collected from users will aim to enable and improve the quality of interaction that has ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA with its Users, being used, in particular, for the following:

    • Sending information about new products, services and/or promotions.
    • Identification of users for the execution of commercial transactions for the sale of products and provision of services.
    • Identification of users for service contact after sales and maintenance.
    • The individualization of users with third parties, both to allow interaction with payment providers, as to access and deliver benefits to Users derived from loyalty programs or promotions with said third parties.
    • Develop market studies and initiatives that seek analyze the behavior and interests of Users, so that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA can improve its offer of products and services.
    • Advertise and disseminate Users' Personal Data that they would eventually be winners of contests or promotions developed by ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA, without the right to additional payment to these.


  2. Confidentiality of Personal Data:

    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA is committed to performing its best efforts to protect the confidentiality and privacy of Personal Data that it maintains, with respect to third parties that do not form or are not part of your business group. Without prejudice to the above, ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA will not be responsible for the loss or improper obtaining of Personal Data by third parties, nor the use that they be done, when the above is due to illegal access to the systems or to the illegal interception of connections of ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA, such as hacks or cyber attacks among others, or when any judicial resolution requires it.
    In the event that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA must deliver Data Personal to allow interaction with payment providers, access benefits derived from loyalty programs or promotions with third parties, this will agree on privacy conditions and security with such third parties on terms similar to those contained in these Privacy Policies.
    Outside of the cases previously provided, ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA will only provide personal data of its users, if required by order or requirement of a competent administrative or judicial authority.


  3. User Rights:

    Users may exercise at any time, with respect to their Personal Data, rights to information, modification, blocking and deletion of data - in the terms provided in the Law 19,628 on Protection of Personal Data-, sending an email.


  4. Links to third party websites:

    The ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA website includes links to third party websites, who may request the delivery of Personal Data by Users.
    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA is not responsible for the treatment that such websites may give to the Data Personal Information of Users.


  5. Modification of Privacy Policies:

    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA reserves the right to modify these Privacy Policies, which will be carried out in accordance with current legislation and informed to Users through a notification on their website.


  6. Cookies and web beacons:

    The User and the visitor to the Site know and accept that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA may use a tracking through the use of cookies (the “Cookies”). Cookies are small files that are installed on your hard drive, with a limited duration in time that help to personalize the services. We also offer certain features that only They are available through the use of Cookies.
    Cookies are used in order to know the interests, the behavior and demographics of those who visit or are users of our Site and in this way, better understand your needs and interests and give them better service or provide information related.
    We will also use information obtained through the Cookies to analyze the pages browsed by the visitor or User, searches performed, improve our initiatives commercial and promotional, display advertising or promotions, banners of interest, news about ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA, refine our content and article offering, personalize said contents, presentation and services; we can also use Cookies to promote and enforce the rules and site security.
    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA You can add Cookies in emails that you send to measure the effectiveness of the promotions. We use additionally the Cookies so that the User does not have to enter your password as frequently during a session navigation, also to account for and corroborate records and the activity of the User, always aiming at the installation of Cookies, the benefit of the User who receives it, and will not be used for purposes other than ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA.
    It is expressly clarified that these policies cover the use of Cookies by this site and not the use of Cookies by advertisers.
    We do not control the use of Cookies by third parties.

    A Web beacon is an electronic image, also called a single-pixel. (1 x 1) or transparent pixel, which is placed in code of a Web page. A Web beacon has similar purposes to Cookies. Additionally, a Web beacon is used to measure patterns of traffic of Users from one page to another in order to Maximize how traffic flows through the Web. The User and the visitor to ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA's website knows and agree that ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA may use a system tracking through the use of Web beacons.

    It is established that the installation, permanence and existence of the Cookies on the Users' computer depend on their exclusive will and may be deleted from your computer when Users so they wish.
    To know how to remove Cookies from the system is It is necessary to check the Help section of the browser.

    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA uses the following services providers that could be considered Cookies and/or web beacons, without prejudice to the fact that in the future they could be added new suppliers:

    • Google Analytics
    • Google Tag Manager
    • Google Conversation Tracking
    • Facebook Pixel
    • Google


  7. Data security:

    ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA has adopted security systems effective and reliable in order to protect the integrity and confidentiality of transactions and payment of its consumers and users.
    The data provided by consumers and users is found protected by PCI Data Security Standard (DSS).

Our company, in its constant concern to promote a culture of compliance and in accordance with the provisions of Law No. 20,393 that establishes the responsibility criminal law of legal entities and Law No. 21,643, also known as the Karin law, that modifies the Labor Code in matters of prevention, investigation and sanction of workplace, sexual harassment and violence at work, has dedicated its efforts to Strengthen your internal regulations by establishing clear roles and responsibilities.

For these purposes, ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA has made available to the entire organization and third parties a Queries and Accusations Channel , with the objective of receiving and managing them, whether anonymously or not, under high security and confidentiality standards.

The Channel, which is available, will allow complaints to be made about irregularities that are detected in the performance of functions, to the guidelines, procedures, Code of Ethics and Conduct, Internal Regulations of Order, Hygiene and Security, the aforementioned laws and any conduct contrary to the values and principles of the company.

It is important to use the Whistleblowing Channel responsibly, being clear aware that the delivery of false information or with the purpose of causing harm to another person may involve administrative sanctions and give rise to civil proceedings or criminal.

Here you can only consult and report issues related to the aforementioned. For any other queries related to ABASTECEDORA Y COMERCIALIZADORA PARA LA MINERIA LIMITADA (Prices, products, dispatches, etc.), please use our contact page.